–Products with quality problems, if notified in 7 days (from the date products were received) can be returned and refunded.

–Customer will need to send the products back to us, when we receive the products, we will give you a full refund.

2. Replacement

–Products with quality problems, if notified within 30 days (from the date products were received) can be returned and replaced.

–Customer will need to send the products back to us, when we receive the products, we will replace it with new ones and ship them back to you.

–We will all the necessary pay shipping fees for the replaced products that we ship to you.

3. Repair

–Products with quality problems, if notified within 1 year (from the date products were received) can be returned and repaired.

–Customer will need to send the products back to us, when we receive the products, we will replace it with new ones and ship them back to you.

–We will all the necessary pay shipping fees for the replaced products that we ship to you.

4. Return and partial refund.

–WholesalesGlobal.com cannot give a full refund for quality problems such as:

“The product does not look like the ones in your picture.”

“The product is not what I’d imagine it to be.

“I am not satisfied with this product.”

–We will deduct a certain amount of handling fee based on your order total amount and give you a partial refund.

If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty.

Please Click here to contact us ,then we will offer you our return address, along with additional important instructions.

Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.

If you did not buy your product directly from WholesalesGlobal.com, you will need to contact the vendor who sold it to you.