Frequently Asked Questions

WholesalesGlobal Order Status

Here are all the different order status, and you will find the explanations below:

Pending
Payment Received
Payment Reviewing
Processing
Sent Out

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CANCELLATION BEFORE PAYMENT

If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of ‘test’ orders each day which our members are using to quote certain cart contents and save the invoice for later references.

We ignore all orders until a matching payment is received. So if you haven’t paid, don’t worry, we are not processing your order.

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Why was my order cancelled?/Why did you refund my payment?

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock.Generally,our customer service staff will contact you by phone or email to discuss with you,but if we can not get in touch with you in 5 days after we receive your payment,we will have to refund for you.As we think,It is our responsibility to ship out your order in time.

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Is it safe to buy from WholesalesGlobal?

If you’re having any doubts about importing from China, you’re right to be cautious. Here’s some key information about WholesalesGlobal to give you more confidence in starting out with your new China Wholesale Electronics supplier:

WholesalesGlobal is the leading wholesaler in China for consumer electronics, based in the city of Shenzhen in Mainland China. Goods are shipped worldwide by air freight and couriers such as DHL and UPS, via Hong Kong.

There is only one online shop for WholesalesGlobal  Ltd.:
http://www.WholesalesGlobal.com/

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Please use our online shop system for placing orders. Anyone can register with WholesalesGlobal and start ordering right away.

If you’re not sure how to use the online shop, please read the instructions click here.

If you need a price quote, simply log in and view the wholesale prices. The prices you see are the real prices.

You also need to log in to preview shipping options and costs.

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